Home » 

UK ISP News Archives

 » 
Sponsored Links

PlusNet Confirms Customer E-Mail Theft

Posted: 15th May, 2007 By: MarkJ
UK ISP PlusNet has issued an update to its service status page confirming the theft of customer e-mail addresses by an unnamed third party.

It's not immediately clear how many users have been impacted, although many related individuals reported receiving an increase of SPAM (junk mail) on previously quiet addresses:

Reports of Spam Email (42837) - UPDATE
This is an update to the previously reported issue regarding unusual patterns of unsolicited email that have been sent to some customers' mailboxes. A copy of the last update can be seen here:-

http://usertools.plus.net/status/archive/1179136452.htm

PlusNet takes its customers’ security very seriously.

It has come to our attention that a number of customer email addresses have been obtained illegally by a third party. As a result, some of these customers have experienced increased levels of spam to their email addresses.

We are in the process of contacting all affected customers in order to inform them of the incident and of any steps they need to take to ensure that their Internet connections and computers are safe.

We regret that this has happened but are confident that we have resolved this issue and will monitor the situation closely to ensure that the effect is minimised and the issue does not reoccur.

A detailed investigation continues and we will provide a further Service Status update tomorrow and a full incident report on Friday 18th May 2007. In the meantime please do not contact our Customer Support Centre regarding this issue as our resources are focused on contacting customers who are affected.

Kind Regards,

Liam Martin
Customer Support

Unfortunately PlusNet’s e-mail platform has gained somewhat of a formidable reputation, which follows various historic technical problems and the loss of messages.
Search ISP News
Search ISP Listings
Search ISP Reviews
 Latest UK ISP News
 Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
NOW UK ISP Logo
NOW £25.00
100Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £25.00
132Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £26.50 - 27.00
150Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
150,000+ Customers | View More ISPs
 Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £19.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £21.99
150Mbps
Gift: None
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Modest Availability | View More ISPs
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
NOW UK ISP Logo
NOW £25.00
100Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £25.00
132Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £26.50 - 27.00
150Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £19.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £21.99
150Mbps
Gift: None
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (5649)
  2. BT (3547)
  3. Politics (2578)
  4. Openreach (2327)
  5. Business (2304)
  6. Building Digital UK (2263)
  7. FTTC (2054)
  8. Mobile Broadband (2015)
  9. Statistics (1815)
  10. 4G (1703)
  11. Virgin Media (1654)
  12. Ofcom Regulation (1485)
  13. Fibre Optic (1414)
  14. Wireless Internet (1410)
  15. FTTH (1382)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules