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Breathe Issues Biscit Customer Base Statement

Posted: 10th Mar, 2007 By: MarkJ
This came in a bit too late yesterday evening for us to catch, although ISP Breathe Internet has now officially confirmed their acquisition of Biscit's remaining customer base:

Hot on the heels of its acquisition of Net Access Limited, Breathe Networks Limited (BNL) is delighted to confirm it will be acquiring the business of Biscit Internet.

Terms and conditions have now been agreed and a formal contract will be concluded later today. BNL will work alongside various partners, including BT and Ofcom, to ensure there is no loss of service and disruption for customers. Biscit Internet’s Founder, Nathan Relevy, is also working closely with Marcus East, BNL’s Chief Executive, and the rest of the BNL team to ensure a smooth migration with no downtime or disruption for customers.

* BNL intends to move Biscit’s 13,500 customers by Realm Migration, which means customers will not have to make any changes to their settings.

* Customers will be asked to confirm that they are happy to move to a breathe agreement on the same or similar terms than they currently enjoy.

* Any customers wishing to move elsewhere will be provided with a MAC code allowing them to do so.

* BNL expects to provide customers with a greater level of reliability and value for money. Customers will be able to change their package after migration if required.

* As soon as the mail migration is complete, Biscit customers will be able to enjoy the same benefits as breathe users via the new mail platform due to be launched soon.

Biscit customers can call 0870 740 5836 if they have any queries before they move over.

Breathe has also setup a handy FAQ page on the subject HERE, which may be able to answer some user questions. Interestingly Breathe uses NJPServices ISP Pro management software product (details).

Breathe's CEO is also being kind enough to post further information and answer a few questions on our forum HERE, so please play nice.
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