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ISPA Promotes Transparent Fair Usage Policies

Posted: 30th Apr, 2007 By: MarkJ
The UK Internet Service Providers Association (ISPA) has called on its members to be "transparent" about any Fair Usage Policies (FUP) or bandwidth caps they may impose.

The call came at the end of a general media piece designed to better explain the reasons why ISP's often have to restrict their services:

ISPA advises its members to be transparent and to explain the consequences of breaking their bandwidth caps or fair usage policies prior to a customer signing an agreement. It is essential that users read the information that is provided and make sure that they understand what charges or policies will be applied.

ISPA recommends members to incorporate any bandwidth caps, allowances or acceptable and fair use policies in their general sales and marketing literature, and on their websites. Information should also be given to the customer at the point of registration for a service.

http://www.ispa.org.uk/press_office/page_367.html
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