UPDATE: The service appears to be back online, see statement further down. Several broadband customers of troubled UK ISP Biscit have reported being unable to connect since yesterday morning. The problem follows a similar outage two weeks ago, yet ominously this one appears to be an unspecified issue with the provider’s suppliers:


The outage will no doubt cause further concern to customers and comes on top of existing legal battles and their recent exit from the ISPA. At the time of writing the provider had not issued any further status updates.

Update Message:

Biscit's Robyn Sandler, Assistant to CEO, sent us the following update:


Curiously Biscit has now completely removed the 28th February 2007 update from its website (preserved for posterity above), allowing it to appear as though there were no previous problems. Customers and Sanlder's own comments somewhat contradict that.