That damned movie trailer, you clicked the website link to start playing it over ten minutes ago and it’s barely managed to buffer 30% of video. Fair enough, it’s 40MB in size, but five minutes!? It should start within seconds and no matter which download server you choose it’s the same, but that’s not all. Websites are no longer as snappy as they use to be, file downloads take longer and even collecting e-mail has become an increasingly time consuming process.

Where did it all go wrong? Things use to be fine, you might have even upgraded your connection to something faster and yet now the opposite is true. Sadly if this story bares even a slight resemblance to your current level of service then you too could be suffering as a result of broadband congestion.