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BT Retail Issues Broadband Usage Statement

Posted: 13th Jun, 2007 By: MarkJ
BT Retail has issued a surprise statement concerning broadband usage and congestion on its service:

Broadband usage in the UK has been one of the great consumer technology success stories and we are aware that this accelerating demand has meant that a few exchanges can be congested at very busy times. The broadband team at BT Retail is working with our BT Wholesale colleagues to resolve this issue as soon as possible.

In BT Retail we are currently conducting a programme that is already introducing extra bandwidth availability and we are also working with technology that further improves the way that broadband traffic is managed at peak times. Both of these initiatives will improve your experience and if you are amongst the small number of broadband users that have been experiencing slower speeds through congestion you should be noticing improvements shortly, if you're not doing so already.

We have seen one or two remarks about performance, but nothing above normal levels. Have any of BT's customers been suffering seriously degraded performance? Please drop us a mail and or forum post.
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