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BT Wholesale Issues Broadband Weather Warning

Posted: 30th Jun, 2007 By: MarkJ
BT Wholesale has issued a statement warning that some faults may take longer to resolve than usual, which is due to the recent spell of extremely bad weather:

Due to the exceptionally severe weather we have been experiencing in some parts of the country (Leeds, Bradford, Lincoln, Sheffield, Barnsley and York), BT Wholesale has declared this is as a matter beyond our reasonable control ('MBORC') in these areas.

Flooding is causing network damage, leading to very high fault volumes. At the same time our engineers are faced with road closures and other problems getting around their work areas. This means it is taking longer than usual to fix each fault.

This notification is with effect from 17.30 Wednesday 27 June. Other locations may be subject to declarations as a fuller picture of the effects on our operations and network emerges.

We currently expect the declarations to last for approximately 7 days from 27 June.

However further rain is forecast for the affected areas, especially over the coming weekend, and this may delay the return to normal. We will keep the situation under review and provide updates as the situation develops.

We’ve already read about various difficulties among some ISP’s local to the affected areas, while a number of places have also suffered general telecom/broadband connection outages; BT's stance is thus understandable. More @ Thinkbroadband.
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