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Update - Bulldog/C&W Customer Data Theft

Posted: 26th May, 2007 By: MarkJ
Customers of Bulldog were naturally concerned when it emerged that an unspecified security breach had allowed the personal details of 100,000 customers to be stolen (here).

Today the BBC is reporting that Cable & Wireless (C&W), Bulldog's previous owners during the theft, have served an injunction against former executive Seemab Zafar to return a database of customer details:

Ms Zafar, from London, denies that she holds any part of the database. A BBC investigation has established that the database had been illegally used by call centres in Pakistan. The call centres tricked customers into handing over credit card details.

One victim of the scam, Gareth Thomas, has subsequently been defrauded on his bank and credit cards, and had his identity cloned on the internet pay system Paypal.

Other victims complained of being relentlessly called by call centres in South East Asia, who won't reveal their identity nor what personal information they hold.

It's understood that the database was stolen at the same time as an employee went on a business trip to Pakistan in 2005. They never returned and were promptly sacked. C&W believes Zafar has destroyed the details, but can’t be certain that they weren’t sold on to somebody else.
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