Posted: 19th Oct, 2006 By: MarkJ
We overlooked this one yesterday afternoon, yet
Orange (formerly Wanadoo) has reportedly managed to restore its broadband network following a lengthy outage. One individual claiming to work with the ISP has elaborated:
I work for
Orange, in a role that has reasonable contact with the Alcatal guys who manage the
Orange broadband infrastructure. The outage was caused by an "
unauthorised" change to the network which one of the Alcatel guys performed.
As I understand it, the effect of this was a permissions problem with the hardware located out at the switches and exchanges, and now requires an engineer to visit each of the 4000+ sites to restart a few bits of kit. You will find that one by one the regions come back up, but at present approx 50 per cent of the
LLU customers are still offline. I would imagine it will be another day or so before the rest of the customers are back online.
The Register also points to unrelated e-mail problems with
Orange's servers after the provider was blacklisted by an anti-spam filter (Spamcop).