Home » 

UK ISP News Archives

 » 
Sponsored Links

Ace Internet ISP Cut's Telephone Support Costs

Posted: 08th Nov, 2006 By: MarkJ
ISP Ace Internet has begun utilising VoIP (Voice-over-IP) as a method to cut costs when customers contact their sale or support lines:

Until now, callers needed to use a local call rate (0845) number to call the ISP for sales or support, but with more and more people now using Internet phones and VOIP as a method of communication, it is now possible to also call them by making a VOIP call.

Callers can use many popular VOIP providers such as Gradwell, FWD and Sipgate to call, normally free of charge.

As well as the new VOIP method of calling , they have also set up a geographical 0161 contact number. This is good news for callers who have "inclusive call bundles" via their telco. Whilst the 0845 number is good for customers calling from all over the county to call at local rates, most telco's do not allow 0845 numbers as part of their inclusive call packages so now the caller can now choose to use their inclusive call allowance.

Information about the new contact details can be found at
http://www.ace-internet.co.uk/contact.html

It's not a bad idea, although many that need support or information might not be able to access the Internet. So long as the old 0845 lines remain then it can only come as an improvement.
Search ISP News
Search ISP Listings
Search ISP Reviews
 Latest UK ISP News
 Cheapest Superfast Broadband ISPs
  • Hyperoptic £17.99
    Speed 33Mbps, Unlimited
    Gift: None
  • UtilityWarehouse £19.99
    Speed 35Mbps, Unlimited (FUP)
    Gift: None
  • NOW £23.00
    Speed 63Mbps, Unlimited
    Gift: None
  • Vodafone £24.00
    Speed 73 - 82Mbps, Unlimited
    Gift: None
  • Shell Energy £24.99
    Speed 38Mbps, Unlimited
    Gift: None
Large Availability | Compare More ISPs
 Cheapest Ultrafast Broadband ISPs
  • Gigaclear £17.00
    Speed: 200Mbps, Unlimited
    Gift: None
  • Zzoomm £19.95
    Speed: 150Mbps, Unlimited
    Gift: None
  • YouFibre £19.99
    Speed: 150Mbps, Unlimited
    Gift: None
  • Community Fibre £20.00
    Speed: 150Mbps, Unlimited
    Gift: None
  • BeFibre £21.00
    Speed: 150Mbps, Unlimited
    Gift: £25 Love2Shop Card
Large Availability | Compare More ISPs
Cheapest Superfast ISPs
  • Hyperoptic £17.99
    Speed 33Mbps, Unlimited
    Gift: None
  • UtilityWarehouse £19.99
    Speed 35Mbps, Unlimited (FUP)
    Gift: None
  • NOW £23.00
    Speed 63Mbps, Unlimited
    Gift: None
  • Vodafone £24.00
    Speed 73 - 82Mbps, Unlimited
    Gift: None
  • Shell Energy £24.99
    Speed 38Mbps, Unlimited
    Gift: None
Large Availability | View All
Cheapest Ultrafast ISPs
  • Gigaclear £17.00
    Speed: 200Mbps, Unlimited
    Gift: None
  • Zzoomm £19.95
    Speed: 150Mbps, Unlimited
    Gift: None
  • YouFibre £19.99
    Speed: 150Mbps, Unlimited
    Gift: None
  • Community Fibre £20.00
    Speed: 150Mbps, Unlimited
    Gift: None
  • BeFibre £21.00
    Speed: 150Mbps, Unlimited
    Gift: £25 Love2Shop Card
Large Availability | View All
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Sponsored Links
The Top 20 Category Tags
  1. FTTP (5399)
  2. BT (3490)
  3. Politics (2495)
  4. Openreach (2276)
  5. Business (2225)
  6. Building Digital UK (2215)
  7. FTTC (2039)
  8. Mobile Broadband (1942)
  9. Statistics (1764)
  10. 4G (1640)
  11. Virgin Media (1594)
  12. Ofcom Regulation (1438)
  13. Fibre Optic (1380)
  14. FTTH (1379)
  15. Wireless Internet (1379)
  16. 5G (1216)
  17. Vodafone (1128)
  18. EE (1112)
  19. TalkTalk (927)
  20. O2 (918)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules