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Biscit Introduces Phone and Broadband Subsidies

Posted: 30th Oct, 2006 By: MarkJ
Following on from earlier news (here), troubled ISP Biscit has today launched its own phone and broadband “subsidies”. Essentially students and senior citizens (only) will receive a 10% discount, which is perhaps more of a special offer than a "subsidy" (government grant):

The announcement is aimed at strengthening Biscit's call last week for government to support the voice and data needs of these important socio-economic groups in a similar way to education, travel and heating subsidies.

Biscit's voice and broadband bundles are branded freeMAX. FreeMAX Home is ideal for senior citizens, allowing them to keep in touch with family and friends at minimum cost, and also to be part of the always-connected online interactive community. For just £18.00* per month, they'll receive 720 anytime call minutes to landlines each month, up to 8Mbps broadband and a generous 2GB data download allowance.

FreeMAX Unlimited is perfect for students living off campus. For just £27.00* per month, they'll receive 2400 anytime call minutes to UK landlines each month, up to 8Mbps broadband, unlimited bandwidth, and unlimited call time to 2 nominated landlines in Australia and New Zealand, certain European countries, or in Canada and the USA.

Students wishing to subscribe to freeMAX Home or Unlimited should fax a copy of their student card quoting reference "EDU 10" to Biscit's fax number 07092 111511. Senior citizens should fax a copy of their travel card to the same number quoting reference "SC 10." Terms and conditions apply.

Meanwhile a growing flood of complaints continue to reach our Inbox concerning Biscit's many service and support problems, most specifically those related to its recent acquisition of V21.

It doesn’t take more than a quick glance at our forum, reader reviews or ISP complaint pages to see the anger. Perhaps a little less on the marketing front and more effort placed towards correcting these problems wouldn’t go amiss, lest they overshadow the provider for too long.
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