The former town mayor of Whitby in Yorkshire, Ada Myers (75), has reportedly been left in tears after buying a TalkTalk (Carphone Warehouse) broadband package from a doorstep salesman. Unfortunately the line rental and free broadband bundle sold to her wasn't available in the area, a fact that the salesman conveniently neglected to mention.

Sadly, according to the Whitby Gazette, this wasn't the end of Myers ordeal. TalkTalk, being unable to provide the free broadband deal, instead decided to impose their more expensive £35.99 per month package:


Thankfully, with a little help from the Gazette, Myers has now received an apology from TalkTalk and been refunded. It certainly goes without saying that you should never buy anything from doorstep sellers, although in this case it's clear that TalkTalk’s support also fell asleep on the job, something they've done a lot of in the past.