UK ISP Supanet has launched a new Supanet Business division, which aims to provide dedicated support for small and medium sized businesses (SMBs) where they need it. The service will also include a range of new business grade broadband packages.

Supanet Enhanced Care includes full technical support as standard with the new Business 1000/2000/8000 (1Mbps, 2Mbps and 8Mbps) solutions. In the unlikely event of a fault, customers will never be more than four hours away from a response and no more than 20 hours from a resolution:


The new range of business broadband packages start at £30 +vat per month for a download speed of 1Mbps (256Kbps upload) and include unlimited usage (fair usage policy), 20:1 contention ratio, free connection, static IP (to aid VPN and VoIP calling) and require a minimum 12 month contract.

Supanet's new services launch just a day after both BT and Opal (TalkTalk) began a price war over similar business broadband packages.