The village of Hambleden in Henley-on-thames, Buckinghamshire, has been left without a broadband service after Avanti's satellite based solution suffered an unspecified problem at its local base station. To make matters worse the operator has told residents that it will not be able to fix the issue for five working days.

BT refuses to upgrade either the Henley-on-Thames exchange or to put in a more powerful booster at the required point on the line, thus residents have been forced to use Avanti's satellite service instead. Posting in a review on our site today (here) one resident commented:


The system had been working fine until recently and its sudden disappearance is likely to have a massive impact on their community. We are currently still awaiting a reply from Avanti.