Home » 

UK ISP News Archives

 » 
Sponsored Links

Avanti Leaves Hambleden Village Unhooked from Broadband

Posted: 24th Feb, 2009 By: MarkJ
The village of Hambleden in Henley-on-thames, Buckinghamshire, has been left without a broadband service after Avanti's satellite based solution suffered an unspecified problem at its local base station. To make matters worse the operator has told residents that it will not be able to fix the issue for five working days.

BT refuses to upgrade either the Henley-on-Thames exchange or to put in a more powerful booster at the required point on the line, thus residents have been forced to use Avanti's satellite service instead. Posting in a review on our site today (here) one resident commented:

"Avanti's customer service is appalling. My community is currently suffering from a problem at the base station which, we are informed, cannot be fixed until Friday at the earliest (5-working days from now). This is a totally unacceptable position for those in the villge who rely on internet connectivity to run home based business or who study from home.

I am disgusted at the company's attitude to this predicament as it has said it doesn't have the engineers available because they are all busy on installs for new customers. WHAT ABOUT YOUR EXISTING CUSTOMERS AVANTI???
"

The system had been working fine until recently and its sudden disappearance is likely to have a massive impact on their community. We are currently still awaiting a reply from Avanti.
Search ISP News
Search ISP Listings
Search ISP Reviews
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £24.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £15.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All

Helpful ISP Guides and Tips

Sponsored Links
The Top 15 Category Tags
  1. FTTP (5473)
  2. BT (3505)
  3. Politics (2525)
  4. Openreach (2291)
  5. Business (2251)
  6. Building Digital UK (2234)
  7. FTTC (2041)
  8. Mobile Broadband (1961)
  9. Statistics (1780)
  10. 4G (1654)
  11. Virgin Media (1608)
  12. Ofcom Regulation (1451)
  13. Fibre Optic (1392)
  14. Wireless Internet (1386)
  15. FTTH (1381)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules