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Tiscali UK Cuts Broadband TV Support Staff

Posted: 17th Jan, 2009 By: MarkJ
Earlier this week rumours began circling our way that Tiscali UK had indirectly culled up to 39 outsourced jobs from customer support staff working on its Tiscali TV (IPTV) service. Sources claim that the cuts were most likely due to lower call volumes, as opposed to the financial climate.

Tiscali informs us that they have just completed the major platform migration of original Homechoice (IPTV) customers onto Tiscali operational and billing platforms. This has apparently resulted in better stability and improved performance. "It may be that staffing has been adapted to reflect this," said a Tiscali spokeswoman to ISPreview.
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