UK ISP Aquiss has accused BT of cold calling after 11 of its customers were allegedly contacted by the operator about work on their local telephone exchange. In reality no work was taking place and BT swiftly progresses to asking if the customer had a broadband service and how they felt about it:


ISPreview has attempted to chase the problem up with BT and they are now investigating the claims. However one of the operator’s spokespeople was able to offer us this little titbit of information:


BT is now believed to be contacting Aquiss in the hope of sourcing more information about the calls. Meanwhile we suggest that such calls are ignored, though enterprising individuals might like to try and extract useful information from them in order to help trace the source.

Typically calls like this can also come from illegitimate individuals whom could conceivably earn a commission for forwarding people onto a different provider’s broadband service.