Posted: 03rd Jan, 2009 By: MarkJ
The
Post Office's broadband ISP division has launched a new '
Internet Buddy Guide' (Adobe .PDF), which has been designed to help those unfamiliar with Internet services (e.g. email, website browsing etc.) get use to using them. It's claimed that 84% of the Post Office's customers are new to broadband and half of those are completely new to the Internet:
Stewart Fox-Mills, head of Post Office Broadband, said: "Most people know a family member or close friend who is uncertain about using the internet so teaching them how to get online is the perfect gift. But as anyone who has tried to do this will testify, things can come unstuck when jargon and a basic lack of PC skills become insurmountable."
The Post Office reveals that one in five Britons who cannot use the Internet feel ignored by society and could be missing out on cheaper online products and services, which have the potential to save them up to £70 per month.
Sadly some find teaching the net to loved ones so daunting that 14% say you should never do it, which isn't surprising when 10% of people suffered arguments as they attempted to teach friends or family.