ISP Freedom2Surf (F2S), which is now a brand of Tiscali UK, reportedly threatened to disconnect one of its broadband customers last week after Metro Goldwyn Mayer (MGM), a well known Hollywood movie studio, lodged a copyright infringement notice with the provider.

Ironically the individual concerned, Euan MacLay, left the provider earlier this year (March) due to concerns over Tiscali's plans to migrate F2S customers onto its somewhat less respectable network. But wait, it gets better!


Regular readers of ISPreview will know that such poor administrative gaffs are not uncommon to Tiscali, especially when it comes to billing mistakes and account cancellations that aren’t fully closed, though this one really does take the cake.

Thankfully Tiscali acknowledges that it failed to keep F2S's abuse system list of IP number assignments updated after taking over the provider and has since apologised for the mistake:


Never the less, this does help to illustrate how such automated systems can easily go wrong and indeed we wouldn't be surprised if other customers had fallen victim to the same cock up. The Register has a FULL COPY of Euan's original warning letter.