Home » 

UK ISP News Archives

 » 
Sponsored Links

186k Moves Customer Service from India to the UK

Posted: 14th Feb, 2008 By: MarkJ
Leeds-based ISP 186k, which owns and runs several smaller providers (e.g. EzeeDSL, EFH Broadband etc.), has moved its end user customer service from India back to the United Kingdom. This will also create several hundred new jobs over the next three years in Northern Ireland.

The move, which was technically already announced by Belfast-based ISP Firenet during the start of January this year (news), is aimed at improving 186k's response times and service levels by telephone, web and email:

Dominic Marrocco, internet entrepreneur and owner of 186k said: "We are very excited about our new end-user customer support. It will prove to be vital for our new converged product ranges coming out in 2008. Many lessons in the sector have been learned in 2007. The market is evolving with support becoming king and speed his chariot! We continue to grow at a huge rate with several new acquisitions lined up."

186k has grown rapidly over the last few years, thanks to an aggressive acquisition strategy and an initial investment of over £20m. All of 186K’s end user brands will benefit from the new UK customer support including consumer and home broadband ISP EFH broadband and specialist small business ISP Mailbox.
Search ISP News
Search ISP Listings
Search ISP Reviews
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £24.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £15.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All

Helpful ISP Guides and Tips

Sponsored Links
The Top 15 Category Tags
  1. FTTP (5473)
  2. BT (3505)
  3. Politics (2525)
  4. Openreach (2291)
  5. Business (2251)
  6. Building Digital UK (2234)
  7. FTTC (2041)
  8. Mobile Broadband (1961)
  9. Statistics (1780)
  10. 4G (1654)
  11. Virgin Media (1608)
  12. Ofcom Regulation (1451)
  13. Fibre Optic (1392)
  14. Wireless Internet (1386)
  15. FTTH (1381)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules