BT Unable To Block ISP Users SPAM
Posted: 29th Apr, 2003 By: MarkJ
UK ISP BTOpenworld has failed, after two months of complaints, to prevent one of its customers' computer systems deluging hundreds of businesses with spam (junk e-mails):
Business consultant Eleanor Leggett first contacted BT in February after discovering that a spammer using a BT internet address was repeatedly re-sending thousands of copies of an e-mail she had posted previously to raise funds for an Irish children's charity.
Although BT has contacted the Hertfordshire firm that appears to be the source of the forwarded e-mails - and has temporarily disabled its e-mail address on at least three occasions - the spam shows no sign of letting up.
Her own internet service company, Energis, which has written to BT to highlight the problem, has also raised questions about the time BT is taking to put a stop to the spam. "We have a dedicated network integrity team to deal with these kinds of complaints," a spokesman for Energis said. "It is surprising that BT has been unable to remedy this particular problem."
The Computer Weekly article highlights not just the poor security on some networks, but also the difficulty in finding the source and putting a stop to SPAM itself.
Business consultant Eleanor Leggett first contacted BT in February after discovering that a spammer using a BT internet address was repeatedly re-sending thousands of copies of an e-mail she had posted previously to raise funds for an Irish children's charity.
Although BT has contacted the Hertfordshire firm that appears to be the source of the forwarded e-mails - and has temporarily disabled its e-mail address on at least three occasions - the spam shows no sign of letting up.
Her own internet service company, Energis, which has written to BT to highlight the problem, has also raised questions about the time BT is taking to put a stop to the spam. "We have a dedicated network integrity team to deal with these kinds of complaints," a spokesman for Energis said. "It is surprising that BT has been unable to remedy this particular problem."
The Computer Weekly article highlights not just the poor security on some networks, but also the difficulty in finding the source and putting a stop to SPAM itself.
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