Silvermead's New 1 & 2Mbps Satellite
Posted: 21st May, 2003 By: MarkJ
Silvermead, a UK broadband satellite ISP, has ended its collaboration with PlanetSky and gone it alone. This has resulted in the service offering a new 1 & 2Mbps broadband satellite product:
New Satellite Broadband Accounts
Silvermead believes that It is important that all of our broadband packages, ADSL and Satellite, perform in a similar way to ensure that our customers always receive a service that allows them to use the Internet they way they want to.
Since launching our satellite broadband service we have been the exclusive UK partner for PlanetSky packaging and reselling their services. It has been decided by Silvermead that these packages no longer fulfil the needs and expectations of our customers. For this reason we have decided that the best thing for our members is to take control of the packages ourselves creating and supporting them ourselves from within the UK.
The result being that we have created a range of packages that, as closely as possible, match a broadband package that would be available to you if you were in an ADSL area. We have introduced new speeds offering access up to 2Mb, lifted daily download restrictions and added a lite package that makes satellite broadband even more affordable. Check out our new range for full details of the packages available to you.
Over the coming weeks and months we will continue to improve our services through working on our two-way satellite and multicast projects and by moving to the main UK beam of the Eurobird satellite. This will mean that your signal strength will greatly increase and that the service will be more stable as we grow and move forward.
You can view our new range of accounts online at http://www.silvermead.net/satellite/packages.html now.
If you have any questions about the new pacakges, please contact us by email on memberservices@silvermead.co.uk or give us a call on 08703 800 800.
If you are an existing member, you should have by now received your personal moving plan by email. This will have been sent to you at the email address you registered in your Silvermead account.
If you have not received your personal plan please contact us and we will forward it to you immediately.
Your personal plan will explain which account you have been moved to and provide you with the details you need to unlock this account, download our new software and configure your computer to start using the new package.
For more details about moving your existing account and FAQ's, please visit http://www.silvermead.net/satellite/move.html
New Satellite Broadband Accounts
Silvermead believes that It is important that all of our broadband packages, ADSL and Satellite, perform in a similar way to ensure that our customers always receive a service that allows them to use the Internet they way they want to.
Since launching our satellite broadband service we have been the exclusive UK partner for PlanetSky packaging and reselling their services. It has been decided by Silvermead that these packages no longer fulfil the needs and expectations of our customers. For this reason we have decided that the best thing for our members is to take control of the packages ourselves creating and supporting them ourselves from within the UK.
The result being that we have created a range of packages that, as closely as possible, match a broadband package that would be available to you if you were in an ADSL area. We have introduced new speeds offering access up to 2Mb, lifted daily download restrictions and added a lite package that makes satellite broadband even more affordable. Check out our new range for full details of the packages available to you.
Over the coming weeks and months we will continue to improve our services through working on our two-way satellite and multicast projects and by moving to the main UK beam of the Eurobird satellite. This will mean that your signal strength will greatly increase and that the service will be more stable as we grow and move forward.
You can view our new range of accounts online at http://www.silvermead.net/satellite/packages.html now.
If you have any questions about the new pacakges, please contact us by email on memberservices@silvermead.co.uk or give us a call on 08703 800 800.
If you are an existing member, you should have by now received your personal moving plan by email. This will have been sent to you at the email address you registered in your Silvermead account.
If you have not received your personal plan please contact us and we will forward it to you immediately.
Your personal plan will explain which account you have been moved to and provide you with the details you need to unlock this account, download our new software and configure your computer to start using the new package.
For more details about moving your existing account and FAQ's, please visit http://www.silvermead.net/satellite/move.html
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