BTO Responds - Leaky xDSL Routers
Posted: 16th May, 2003 By: MarkJ
ISP BTOpenworld has today issued us with a response to an earlier news item regarding how some of its supplied business broadband ADSL routers had leaky capacitors:
BT Wholesale classifies this as a faulty PSU (Power Supply Unit) on the Efficient 5861. This fault affects only a small number of routers that were installed early in the product's life and as a result has only affected a small amount of end users. Within the repair process these are treated as normal faults.
It is also worth noting that routers supplied under the IPStream S product must not be removed, interfered with or altered in any way as opening them would expose the end user to dangerous voltages. Modifying the PSU could potentially cause these routers to become unsafe.
BT Wholesale identified the fault at the time of the occurrence and has addressed the issue with those customers that were affected.
BT Wholesale classifies this as a faulty PSU (Power Supply Unit) on the Efficient 5861. This fault affects only a small number of routers that were installed early in the product's life and as a result has only affected a small amount of end users. Within the repair process these are treated as normal faults.
It is also worth noting that routers supplied under the IPStream S product must not be removed, interfered with or altered in any way as opening them would expose the end user to dangerous voltages. Modifying the PSU could potentially cause these routers to become unsafe.
BT Wholesale identified the fault at the time of the occurrence and has addressed the issue with those customers that were affected.
Latest UK ISP News
Cheap BIG ISPs for 100Mbps+
150,000+ Customers | View More ISPs
Cheapest ISPs for 100Mbps+
Modest Availability | View More ISPs
Latest UK ISP News
Cheap BIG ISPs for 100Mbps+
Large Availability | View All
Cheapest ISPs for 100Mbps+
Large Availability | View All
Helpful ISP Guides and Tips
Sponsored Links
The Top 15 Category Tags
- FTTP (6722)
- BT (3863)
- Politics (3037)
- Business (2736)
- Openreach (2629)
- Building Digital UK (2488)
- Mobile Broadband (2435)
- FTTC (2132)
- Statistics (2103)
- 4G (2063)
- Virgin Media (1997)
- Ofcom Regulation (1761)
- 5G (1693)
- Fibre Optic (1587)
- Wireless Internet (1581)
Sponsored
Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules