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AOL Blocks MessageLabs E-Mail

Posted: 08th Jul, 2003 By: MarkJ
It's reported that AOL was recently forced to block "a small proportion of MessageLabs' mail servers" after they triggered the ISPs anti-SPAM filter. Can you spot the irony? If not, read on:

This news will come as an embarrassment to MessageLabs, which is promoting a number of anti-spam solutions to users of its mail-filtering service, and the company has moved quickly to rectify the problem.

A spokesman for AOL told silicon.com: "We blocked a small proportion of MessageLabs' mail servers after they triggered our spam filter. We are removing the dynamic block at this time as MessageLabs has resolved their issue. We are sorry if any Internet user, including your reader, was inconvenienced, but this kind of action is vital to protect members from spam."

Matt Sergeant, senior anti-spam technologist at MessageLabs, suggested this was a freak occurrence which involved a coming together of a number of unfortunate circumstances.

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