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Eclipse Launch ADSL Fault Checker
By: MarkJ - 31 January, 2004 (9:38 AM)

UK ISP Eclipse has launched a trial of its new phone based Broadband Status (fault) Checking technology. No need to explain further, you can probably guess what it's all about =):

Eclipse pilots innovative broadband status checker

Eclipse Internet, 30th Jan 2004: National broadband provider Eclipse Internet has just announced another first in the race to provide the highest quality broadband service. The company has launched a trial of a phone based Broadband Status Checker for use by their customers.
The Checker offers:

• A quick and easy way to check if customers ADSL line has been, or is currently, affected by an outage

• Information on whether broadband services have been, or will be, affected by planned engineering works

• Availability 24 hours a day, 7 days a week

Jomie Carmichael, co-founder and director of award winning Eclipse Internet said of the innovation: “The Broadband Status Checker is the first of its kind in the industry and has been introduced as part of Eclipse Internet’s commitment to provide cutting edge services that will continually improve our customers’ experience.

Ms Carmichael added: “Eclipse Internet has a proven track record of being first to market with innovative developments that are solely focused on what the customer needs and wants. We are delighted with our own internal testing of the service and are excited to give our customers the opportunity to use the service and offer their feedback to us

Eclipse Internet’s recent achievements include being the first ISP with online ordering of ADSL, the first to give dedicated support to local broadband campaigners and the first to offer SDSL to end-users in a commercial environment.


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