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Ofcom Panel Focuses On BB & VoIP

Posted: 30th Mar, 2004 By: MarkJ
Ofcoms (communications regulator) new Consumer Panel has turned its attention to focus on broadband Internet access and Voice-over-IP (VoIP) technology:

Colette Bowe, chairman of the panel, said in a statement: "We will be basing our advice to Ofcom on evidence reflecting people's real-life experience of everything in the communications marketplace, from mobile phones to digital television.

Ahead of getting results from the big consumer research programme we are embarking on, we have decided to concentrate at this stage on a number of topics that we believe will be important for consumers.
"

The panel's advice to Ofcom will be based on evidence and research. To achieve this it will develop a major programme of research that looks at consumer concerns and the level of consumer information available in the marketplace.


Exactly what any of that will mean in practical terms is open to debate. More @ VNUNet.
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