I've been a customer of Fido for many years, but only recently moved my Broadband to them from BT after a number of problems and no luck getting anything sorted through their non existent customer service desk ... oh and the fact that I needed a static IP address (which these guys offer for free) and BT wanted an extra £5!!
Wow ... I can't understand why I didn't do this before (ok well I can, I thought they were too expensive - but it seems to be true - you get what you pay for!)
They finally convinced me to move a couple of months ago and were very helpful getting me setup and "migrated" from BT. (I'm a bit of a luddite when it comes to IT but they really knew their stuff, and were amazingly patient with me)
I'm paying £25 plus VAT so effectively 20% more than I was paying BT .. but my god its worth it!
I seem to have the fastest broadband in the street now, and my neighbours are quite envious!
So, 10/10 for support, 12/10 for speed ... and 10/10 for value for money .. super super fast, no more pauses when watching movies online
These guys are real pros!
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