Zen are very expensive so I wrongly assumed we would get a much better service than we did from Sky. Zen’s service speeds are even slower.
Since the very beginning we have had problems with Zen Internet.
We are getting nowhere near the Typical download speed they advertised. They still won’t let us change providers without huge early termination charges despite speeds that are much slower than promised.
Save yourself loads of hassle and avoid Zen Internet!
Time With Provider: 9 Months
Package Name: Unlimited Fibre 1 + phone