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The following page displays a list of all the broadband ISP reviews posted by Alan (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by Alan

 NOW (Broadband Fixed Line)
Posted: 17th Aug, 2018    By: Alan
Half Star Empty Star Empty Star Empty Star Empty Star
AVOID, AVOID, AVOID, AVOID, AVOID
This really is a truly awful Internet service provider. Final straw was when I contacted Customer Services (AGAIN) I was put to 3 different advisers and had to explain 3 different times the same issue. They deny all responsibility and do everything they can to avoid a resolve. I have never ever came across such poor customer services, they try and pass the burden of blame elsewhere. One of the best excuses I had when trying to resolve the issue was that I am using the wrong web browser (even though I had tried Microsoft edge, Google Chrome, Internet Explorer & Safari) so I was told to download Firefox and this what definitely, without a shadow of a doubt resolve the problem. Guess what, even after following their advice to the letter it still did not resolve the issue.
I cancelled account and am now out of pocket.
This really is the worst provider I have unluckily had the misfortune to subscribe too. Do not be drawn if by any special offers you see on any comparison website, spend a fraction more on another provider if you have to as it will be worth it and you will save money in long run. If I could've gave it negative stars I would've.
AVOID, AVOID, AVOID, AVOID, AVOID,AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID

Time With Provider: 6 Months
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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