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The following page displays a list of all the broadband ISP reviews posted by Daytona (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by Daytona

 The Phone Coop (Broadband Fixed Line)
Posted: 28th Feb, 2020    By: Daytona
Good value for money and expected speed of ~2Mbps.
Contract was canceled, account was paid in full.
Then some months later they unlawfully started billing me monthly. I told them I was no longer a customer and asked for an explanation. They sent none.
When I didn't pay they sent unlawful threats of debt collection action.
The unlawfully billing continued for 6 months.
No apology, no explanation.
For a Co Operative, they appear to have ethical standards lower than the average commercial business.

Time With Provider: 4 Years
Package Name:
Value
Speed
Support
Services
 BT (Broadband Fixed Line)
Posted: 23rd Feb, 2020    By: Daytona
£40.49pm for ADSL2+ 15Mbps, 15Gb cap
£9pm for free UK calls (Anytime)

Their equipment at the exchange or cabinet was faulty about once a year and each time they'd try to intimidate me by saying they believed the fault was on my (newish) property and I'd be liable for the £125 engineers bill.

The free WiFi has degenerated badly over the years, completely failing to connect for hours every couple of days where there's a strong signal and it normally works well.

All the other features they bundle in are worthless to me - email, storage, Web Protect, BT Virus Protect and BT Parental Controls


Time With Provider: 4 Years
Package Name: ADSL2+, free calls
Value
Speed
Support
Services
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