ISP Reviews by Emmie

BEWARE OF POST OFFICE BROADBAND - IT IS NOT WORTH THE PRICE PAID.
I have been without internet access for 1 month and their staff have not resolved this yet. I was promised a router which didn't get sent, then promised line tests and call backs which didn't happen (twice), then engineers visits which were not organised (twice). This company and their staff are a complete joke and couldn't care less about customer service. I tried to make a complaint but the "manager" said he would take my comments on board but he wouldn't respond to the complaint. I have never heard of this before that a company does not report back and apologise when a complaint has been made. ONLY AT THE POST OFFICE!
Really guys, go elsewhere for your broadband. They may be at the lower cost end of the list of suppliers but the dreadful broadband speed will drive you nuts and is not worth it. Trying to get their staff to do anything about this or the total loss of connection in my case has been impossible. I have had to resort to writing to the CEO but I'm not expecting much.
p.s. I would have given "0" for all if I had the chance as giving the PO "1" is too high a score!