Appalling service, initially missold as a subsidiary of BT but their broadband keeps dropping out all the time. Initially supplied a toy-like router then only sent a replacement after repeated complaints. The service didn’t improve so I agreed to BT taking over but Supanet cut me off immediately and sent threatening text to say I owed them over £300! Complained to Ofcom and now awaiting the outcome. Avoid these cowboys like the plague.
Time With Provider: 5 Months
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