ISP Reviews by jonezbond

Had Virgin Media for 3 years now and had no issues with the actual service. Started off on the 50mb plan which they doubled to 108mb for free after about 2 years of service which is good but the price is high compared to Openreach alternatives. However given the street I live in the only fibre option is Virgin Media unless I want 2mb broadband. No offers are offered to keep you in contract at a discounted rate like BT do. During my first year I was offered TV and no extra cost which I too but never arrived and when I spoke to Customer Services was fobbed off and then eventually told I didn’t get it as I didn’t have a phone line with them. I didn’t want a phone just to get free TV as after the first year this would have increased my bill by another £20 a months which had already increased by £10.50 a month after the first 12 months. All in all speeds are good and router has wide range so you can get a good signal across your house. However expensive