ISP Reviews by jwood

I recently moved to a new place which unfortunately a certain major high-speed ISP does not provide a service to, and I thought I'd be stuck with a maximum ~70Mbit connection as is standard (fine for general use but as someone who works from home in a media company, downloading and uploading large files happened not just daily but hourly).

But refusing to just give up there, I did my research, checking all of the major suppliers and contacting probably 6 or 7 smaller companies about the possibility of a faster connection. Of the replies I got, most just told me nothing could be done -- 70 was the max.

But then I spoke to Keith at Unchained ISP, who told me straight away about their Bonded service -- they provide you with two dedicated broadband lines of the usual 70 each, and a special router (Firebrick) which merges those two lines. The result is double the normal speed, around 140Mbits download and about 30 upload! Not only that but any issues I've experienced so far (which were related to Openreach hardware issues) were responded to almost immediately by Keith, who continued to troubleshoot with me into the evening. He also responds on weekends, which is great for someone who is usually busy on weekdays!

I am so happy to say Unchained is my ISP, especially coming from the big companies to whom you are just a customer number.

Highly recommended!!