ISP Reviews by Kyle

Please see http://www.ispreview.co.uk/talk/showthread.php?t=30557 to read the full review as I was capped to a maximum of 500 words!

A good read if you're thinking of joining this sham of a business...

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I am not one for writing reviews, but I thought I owed Vivaciti justice for the fantastic service!

I have been with a large number of ISP's over the years, even having a dabble with my own dialup ISP at one point!

However, for the last year, I have been on BT BB Option 3 and whilst I have only had one problem which was rectified with a quick call, the biggest downfall was price: £45 a month for internet.

I decided that I wanted to leave, although I was nervous as generally, the service had been quite good. After much deliberation, I stumbled upon Vivaciti. Naturally, I was nervous, as the Surfwise package (LR+BB) is LLU and we all know too well what happens when the likes of TalkTalk take over your line! Coincidentally, that's why I ended up with BT as I gave TalkTalk a second chance but they put an end to my custom for referring me to a debt collections agency when I hadn't even had a bill produced. Another story, I know...!

However, I am seriously pleased with Vivaciti. Given, their website is not flash and fancy and they don't do jingles but that's what I enjoy about them. It's a bit like many moons ago, when you used to find a well-hidden ISP on dialup that you could always connect to after every 2 hour session! ;)

I award full marks for support, speed and value. Although I don't have any problems with not getting webspace or e-mail as I have my own, they are not offered. More of an observation, rather than a critique.

Seriously, my speed has gone from 5.33 Meg with BT to 10.26 Meg with Vivaciti and in return, I am paying £15 per month less! I really can't complain and I hope I don't have to!

Signup was painless, it switched on the agreed date and all was completed by 9AM.

Well done Vivaciti! If you are on one of their exchanges, I would highly recommend them! You can't go wrong!