Honestly, switching to Olilo has been a complete breath of fresh air. The broadband itself is absolutely solid, but the customer service has been a total eye-opener for me. You get so used to standard providers taking days to reply, but seeing a response within a few minutes (or sometimes even seconds) is still mental to me.
A big shoutout to Aydan especially!! He's been incredibly helpful, super quick to reply, and just a genuinely nice guy to deal with. It’s so rare to find a provider that actually treats you like a human and gets back to you in minutes. Honestly an amazing experience all round, I seriously couldn't rate the team here any higher (and I'm definitely looking forward to upgrading to that 1.6Gbps as soon as it becomes available)!
Time With Provider: 2 Months
Package Name: v0.9