ISP Reviews by Leonmc

I’ve been trying to get fibre installed to my home but Openreach have been delaying it over and over because of a power cable that was resting on their fibre. The issue was raised by their engineer to my power company SSE

They’ve been waiting to hear back directly from SSE about this, but after speaking with them they’ve told me they don’t have any contact with Openreach. I got an SSE engineer to fix the cable same day, and told Openreach about this but they still won’t come and fit the fibre cables.

I’ve given them the job number from SSE that says it’s all fixed but apparently they have a different job number?

Im now left without internet for a month, and in an EE dead spot so can’t even use my mobile data.

Seems to be a very terribly run company, that just toy with their customers