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The following page displays a list of all the broadband ISP reviews posted by LungHeadZ (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by LungHeadZ

 TalkTalk (Broadband Fixed Line)
Posted: 06th Sep, 2018    By: LungHeadZ
Yet another disappointing phone call with Talk-Talk. Three months earlier I had reported a problem regarding my download speeds. Seeing as I had just switched from regular broadband to fibre I was patient to let it get settled.
Once the problem had not dissolved I rang customer service, they performed speed checks which backed my case and caused talk talk to send me a new router to see if that solved the issue. It did not.
Another phone call later they performed more of the same tests and sent a openreach engineer out to check my connnection outside the property, no issue there. They then sent a talk talk engineer to my property to check my inside connections, he could not detect a issue even then. He then set up two WiFi accounts from the same model in different ghz, wired connections to one and WiFi connections to the others. The issue hasn’t resolved.
Now I’m three months waiting on a call with a reason and solution... the only excuse being WiFi connection is not Garunteed to be my min mbps which is meant to be 32. I get 14-18 if lucky worse than my old connection!
So after another phone call that I made to them today in which they attempted to restart the complaint process as my complaint had ‘expired’. I am too wait longer for their inability? My advice save yourself the time and steer clear.

Time With Provider: 1 Years
Package Name: Fire optic - unlimited broadband £27pm
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