STILL a 'DON'T KNOW' vote, I'm afraid. I wanted, & indeed still want, to be impressed by 6G - but they make it very difficult. The 'Customer Service' staff are lovely, & very helpful, but they are constantly let-down by poor administrative back-up & inexperienced management.
You would expect a telecoms company to be able to communicate between it's own departments, would you not? It's great when it's all working properly - It's Friday tea time, & I'm getting 42.97 download and 41.69 upload [against a guaranteed 40/20 @ £19.99/month inclusive of landline 'phone] - which I think ain't half bad compared with the trustworthy, caring, mega-helpful & uninterested in grabbing your cash businesses you find at the likes of Sky & BT. As Hughie Green (remember him?) used to say "and I mean that most sincerely folks." (just ask Jess Yates, he of 'Songs of Praise' fame!) The $64,000 question is "How long will it last?" How long before it goes off completely? How long before I have to unplug the router? How long before it takes 5 minutes to load 'Google'? How long before I miss an important email? How long is a Chinaman. (& how high is his brother.) [Speaking of which, 6G's hardware all seems to be made in China - Could we be suffering due false economies?] Watch this space folks, I'll keep you posted!
Time With Provider: 4 Months
Package Name: Superfast Wireless Broadband