I don't normally review services, but Zen deserves a bit of praise. I signed up with Zen after being a bt and plusnet customer for years. Zen's communications during sigup process were very good, their package was up to date in terms of what was important (cheap line rental, unlimited/uncapped packages) which worked out around 15-20% cheaper than plusnet equivalent. They provided a pre-configured fritz box, which is a great device and to top it off I've gone from 36mb download to 52mb and from 6mb to 8mb upstream speeds. Nothing on the line has changed apart from connecting the new equipment etc
Time With Provider: 2 Weeks
Package Name: Unlimited Fibre 2