I have been a loyal customer of Vodafone with Home phone and broadband. Sim only and mobile contract. I used to be an employee of Demon Internet. And for those of you who says since Vodafone took control of Demon the standards have dipped...I can vouch for that.
Services: While I don't use their F-Secure free internet security for 6 months that's a nice thing. The router provided, well while the beamforming and othr feature sound cool, they worked initially and now my phone nor anyone else's can connect to the app. Probably hardware issue with router.
Support: I used to work for them so I can personally vouch for their awfulness at customer services. Outside of any broadband issues i'm 6 calls back and forth in between TSC and CSC to get a billing issue fixed?!?!?!?!? The indian call centre staff are much more helpful than Glasgow or Newbury.
Speed: I took out the 38M fibre. I consistently get 34M. Very impressed with this aspect of the service.
Value: £7.50 a month plus line rental rising to £15.
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