ISP Reviews by skinboy

I've been a customer with Plusnet for many many years. Since BT took over, the service has plummeted to a terrible state. I pay for the upper package which promised up to 8Mb download speeds. I rarely see more than 0,6Mb these days and connection drops constantly. My email accounts are always being denied access. After two weeks of trying to resolve the familiar problems AGAIN, I am still no closer to resolution with them. They blame BT for all the problems (ironically!) and when I complained to customer services, the response was quite frankly extremely rude.

After many years, I would whole heatedly NOT recommend this company. Do yourself a favour and research this company well - you will see it is a common view.