ISP Reviews by theblaggert

Quite possibly one of the worst companies of any type (not just ISPs) out there.
Just look at their mess of a website, which shows nothing but news bulletins and ads, and virtually nothing about their services!

They have a billing/account website also, and nowhere on there can I even find which package I have, or anything about my account.
I have been with them for 10+ years, due to blind loyalty I suppose and also the amount of hassle I've read that people have when they try to migrate away from them.
They are very sneaky too, and in the past changed my package which started a new contract without even speaking to me

This past few months their service has gotten particularly bad. At weekends and evenings they throttle the service so badly that it becomes unusable (BT speedtest says 0.25-0.5 Mbps download, but even at the higher end it won't play a 144p video) I have rang their "Technical Support Team" countless times, usually waiting in a queue for up to 30 minutes and they go over the same nonsense each and every time. Service is then ok for a couple of days but it then reverts to crawl speeds. One of them is also very cheeky and ignorant to speak to. I have World of Warcraft and Netflix subscriptions which are practically useless because of them.
The only router they ever supplied me stopped working after a couple of months and I didn't even bother sending it back. Bought a decent one instead.
Next week I imagine I'll be changing providers and getting rid of this company once and for all