Been with Cloudscape Connect for ~2 years now and overall very impressed.
Service
- Static IP out of the box, no extra charge
- Have not experienced any traffic shaping or throttling
- No blocked ports
- To memory only very rare and short outages
- Fair line rental charges
Support
- No automated calling system designed to detract from reaching an adviser or engineer
- Technical support is handled by competent network admins/engineers
- On one occasion I received out-of-hours technical support within 1 hour of reporting by SMS
- Friendly: always surprised they remember me by name when calling (have moved addresses 3x)
Recommended. I am upgrading to G.Fast with them soon.
Time With Provider: 2 Years
Package Name: Standard Fibre Broadband