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Allison Evans's Review for Freedomsat

 Freedomsat (Broadband Satellite)
Posted: 25th Oct, 2013    By: Allison Evans
Full Star Full Star Full Star Full Star Full Star
Title: Very happy customer
I just wanted to leave a review to say how happy I am with Bentley Walker. They have been my satellite internet provider for the past 2 years and the service and assistance they have provided has been excellent. It is great to deal with a company that answers telephone calls and emails promptly (and in English).

I am self-employed and work mostly from home and so it is vital that I have internet connection at all times. Bentley Walker keep me updated when there are problems with any outage in my area (on the rare occasion) and when I have had to call for any reason, the guys I have spoken to have been polite and have been able to swiftly help with any issues I have experienced (they know their stuff and do not seem to be just answering your questions from a list they are reading, like so many other companies I have dealt with in the past).

I live in a cottage in the country and with my previous ISP, BT internet, because I live far from a main telephone exchange, my download speed before I started using Bentley Walker's Tooway Satellite Broadband, was usually only around 798 Kbps, on a good day !! - less than 1 Mbps but with my satellite, I have been getting download speeds of 3.79 Mbps and upload speeds of 1.06 Mbps -which I never imagined would be possible in the'remote' area I live in.

When I have experienced issues with my connection, it has usually been due to my wireless router rather than the satellite feed, and I have found that plugging the USB lead directly into my laptop has solved any issues 9 x out of 10.

If anyone out there is looking for a reliable satellite provider with good customer services/support, I would highly recommend you contact Bentley Walker.



Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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