Ok, so Vispa started off last year in the Warrington area offering "Super Fast" internet. But since November 2012 it has been nothing but poor. 1-5Mbps average over the past 12 months. They limit you to 5Mbps after downloading for 20 seconds so you never actually get to use the true speed you could get. But then they don't actually have enough equipment to support you have a decent connection so theres no point using it over the 1Mb ADSL available.

Support never get back to you, tickets either stay open forever or just get shut.

Customer Service is poor, it feels like they rob you of you're money then use it to pay for new toys for themselves instead of improving the servie.