My connection was also stable and fast. I also think they use traffic shaping although they claim not to and this is only my opinion. Then my emails would take longer to respond to (my last one they didn’t even bother to respond). In the end, the premium price didn’t justify what I was getting since great service is what your paying for.
I am not happy with support to be honest and I find them to be quite expensive.
The line is good and they have a lot of services if you can afford them.
I would recommend them and I guess if you can afford them you may as well go with Xilo.
What I like about their connection is that it is stable and the line quite good to be honest.
Services- 9 They have a lot of services for those who can afford them and the control panel is amazing to look at.
Support- 4 I was not happy with this because I found out they do not use tickets but a general email address causing confusion and a lot of problems. I also did not find them to be well, open regarding issues.
Speed- 8 Great line and steady
Value - 2 I was paying £25 and with a Dynamic IP address and the support I was receiving, I felt I was paying to much but hey, this is just my opinion.
I would recommend them and it may be worth your time if you check out Xilo for improved support. Up to you.