I joined ICUK because of the quality service they provided. And they lived up to that at the beginning. Migration only took 2 mins. Whenever I emailed tech support I received an email within 5 mins. My connection was also stable and fast. But then they introduced download caps and traffic shaping (this is just my opinion even though they claim to not use traffic shaping). Then my emails would take longer to respond to (my last one they didnt even bother to respond). In the end, the premium price didnt justify what I was getting since great service is what your paying for. Since that had deteriorated there seemed no point hangin around.
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