Shocking as it may seem I've got absolutely no problems with Orange as an ISP.

Never bothered to review them but with the new update of the forum software etc thought why not.

So here goes...

Tech Support is diabolical unless you get through to Level 3 (in England somewhere) then it becomes very good. Only had cause to use it once and issue was sorted immediately. Admittedly I did bypass speaking to India but who wouldn't?

Product quality has been pretty good also.

Speeds have went up from a max of 512 that I could get on a long line to just over 4.5 Meg on 20CN WBC. (faster than the ADSL2+ LLU) As my line seems to have gone a marathon to get to the house the speed is pretty good.

No drop outs to speak of.

I am on a very old package so only pay £5 per month and it includes VOIP calls so I don't pay for calls to landlines.

I've known worse ISPs and I know some very good ISPs. Orange for me does what I want so don't see any point changing.

I can't comment on webspace or emails as I don't use them. The SMTP server has always been up and running as I use it for relay but that's about it.

My only Gripe is the blocking of inbound port 25. (This is why services rates a paltry 1)

Small additional...

recently my livebox died and as I use the second line (VOIP) needed new one. I know line fine btw. other router ok etc.

The Oversees callcentre people really make halfwits look clever. As their systems were down I tried my luck with a bombard of info as to prove beyond all doubt all I needed was new livebox.

Idiot wants to do line test as it's on his screen. Idiot doesn't listen.

Now here is the point I wanna make. As soon as they do something stupid. Say the service is not what you expected and you want to speak to a supervisor.

2 mins later I am told I will be sent new livebox.

So the moral of this story is that you can get what you want out of them but you have to push.