Plusnet I find are very unhelpfull in resolving a slow broadband speed. I was receiving 2meg but since going with Plusnet over 2 weeks it has dropped to currently 450Kbps, totally unnaceptable, and all they are giving is delaying tactics and a cant care less attitude instead of dealing with the fault. The quote they are signed up to OFT to give the best speed available, why then is next door on BT broadband getting 3 meg and my speed is reducing daily, all tests show the line stable and no noise, good ping, could support 3 meg but they wont supply. out of a score of 10 they get 1/2 and thats only because they dont have technical people in India, but they may as well have with the support they supply, Nil. They need to buck up their ideas or customers will walk, I for one after 3 weeks in total will be asking for my MAC code and going with either O2 or BT.