Plusnet are a complete joke. I have been with them for 9 years now, through various good and bad times. I am in the IT business and frequently recommend clients to use them. I have been trying for 4 weeks now to become a plusnet reseller, I've left various messages but no body ever replier to my phone calls.

I finally had enough and this morning I asked for a MAC key. I explained why and the person at the other end of the line, tried to do his best and ask'd I'd give him until midday to get one of the business partner team to speak to me, he called me back at 12:00 to say that non of the them would speak to me.

I'll be taking my existing and any future customers else ware, I hope Plusnet go bust very soon, with an attitude like that, they do not deserve to be in business.

My advise would be don’t touch this lot with a barge pole!